From first call to full deployment — here's exactly what happens.
No ambiguity, no surprises. Every engagement follows a structured five-step process with clear outputs at each stage and a defined finish line.
Discovery Call
We spend 30–60 minutes mapping your operations: where time is lost, what's repetitive, where errors happen most often, and what your team finds most frustrating. This is a diagnostic conversation, not a sales pitch — we ask a lot of questions and take detailed notes.
At the end of every discovery call, you receive a written summary of your top 3 automation opportunities, ranked by estimated time savings and implementation complexity. You keep this document regardless of whether you move forward with us.
Proposal & Scope
Within two business days of the discovery call, we send a fixed-scope proposal with clear deliverables, a realistic timeline, and transparent pricing. No hourly billing, no open-ended engagements, no "it depends" on cost. You know exactly what you're paying before you sign anything.
The proposal includes a technical overview of what we'll build, which tools and platforms we'll use, how we'll integrate with your existing systems, and what we'll need from your team to execute. Most clients sign within 48 hours of receiving it.
Build & Configure
Our team builds your automations using the best-fit tools for the job — n8n, Make, Claude AI, custom code, or a combination depending on what your use case requires. We don't have a single platform we try to force every problem into. We use what works.
We integrate with your existing stack wherever possible — your CRM, your calendar, your email, your document management system. You shouldn't have to change how you work to get the benefits of automation. We come to you.
Test & Train
Before going live, we run real scenarios with your team — actual data, actual edge cases, actual workflows. We find the gaps, fix them, and run the scenarios again until everything works reliably. Every automation has documented failure modes and fallback behaviors.
We then train every person who will use the system — not just the technical lead. We run hands-on sessions, record walkthroughs, and write plain-English playbooks your team can reference independently. Adoption is a core deliverable, not an afterthought.
Monitor & Optimize
We track usage, errors, and time savings from the moment systems go live. Dashboards are built into every deployment so you can see exactly what's running, what's been processed, and where time is being saved — in real time.
We schedule monthly check-in calls for the first 90 days post-launch. If something isn't performing as projected, we identify the root cause and fix it at no additional charge. Our reputation is built on results, not just delivery.
Frequently asked questions
Straightforward answers to the questions we hear most often.
How long does it take to see results?
Do I need to replace my existing software?
What if my team doesn't adopt it?
How much does it cost?
Ready to start your engagement?
Book a discovery call and we'll map your top automation opportunities in 30 minutes — at no cost.
Book a Free Discovery Call